Dassault Falcon Jet is responsible for selling and supporting Falcon business jets throughout the world. It is part of Dassault Aviation, a leading aerospace company with a presence in over 70 countries across 5 continents.  We currently have an opportunity for a Customer Service Communications Assistant in our U.S. headquarters at Teterboro Airport, NJ.

CUSTOMER SERVICE COMMUNICATIONS ASSISTANT

RESPONSIBILITIES

• Siebel database administration and maintenance of all customer contacts (including operators, partners/vendors and Authorized Service Centers) as well as Western Hemisphere customer service employees
• Create and maintain all department's mailing, distribution and invitation lists
• Assist in producing accurate data for Worldwide Operator Directory
• Administrative tasks associated with meetings and seminars including creating seminar registration reports, preparing badges and assembling kits which include presentation materials and handouts
• Create, coordinate and maintain multi-departmental Customer Service Events Calendar in Outlook
• Occasional proofreading of customer service publications and media

REQUIRED QUALIFICATIONS

• Bachelors degree
• Minimum two years of professional work experience desirable but will consider recent college graduates who are interested in Customer Service Communications within the business aviation industry
• Ideal candidate has knowledge of working with Siebel database
• Experiencing updating and maintaining contacts in a database
• Proficiency with MS Office Suite - Outlook, Word and Excel
• Excellent oral and written communication skills
• Ideal candidate is positive, has a can-do attitude and is eager to learn
• Receptivity to taking on new tasks and projects
• CVENT software knowledge is a plus
• French language skills and knowledge of business aviation industry are a plus

We offer a competitive salary and benefits package, including 401(k) and pension. Our modern facility includes a subsidized cafeteria and fully equipped fitness center.